Frequently Asked Questions

Royal Passport

FAQ

What is Sabon Royal Passport?

The Sabon Royal Passport program is a complimentary rewards program that allows you to earn loyalty points. With every purchase made, you will receive points that may be redeemed towards future purchases. Additionally, you will enjoy special member perks!

And how do I join?

Register here to begin earning loyalty points and start enjoying perks!

What are the perks of joining?

  • Valid online and in all participating Sabon New York City boutiques

  • Points never expire

  • Receive a $10 off voucher towards a single purchase during your birthday month

  • Receive exclusive promotions and be the first to hear about new collections 

How do I redeem points?

You can start redeeming points on your next purchase. Once you hit the payment method upon checkout, simply log into your account to view how many points you have available and then select how many points you wish to apply to your order.

  • Sabon points do not apply to Gift Card purchases

  • Points based on a 10% earning rate 

  • 1 point = $1

What if I return merchandise I earned points from?

If you return merchandise that was originally purchased using your Sabon Royal Passport account, any points earned for that purchase will be deducted from your account when the merchandise is returned.

For questions regarding your account please contact customer service: customerservice@sabonnyc.com

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